The RED welding machines are easy to use, high quality and reliable. Nevertheless, in rare cases a malfunction or defect may occur. To ensure you take the correct steps in such a case, you will find a step-by-step guide here.
Procedure in case of a defect
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Take the device out of operation immediately
If a malfunction or defect occurs, please do not continue welding.
If an error code is displayed indicating thermal overload, allow the device to cool down while idling.In all other cases, disconnect the device from the power supply immediately as a precaution.
Check the knowledge base
Many problems can be resolved by simple measures such as changing the operation. Search our Knowledge World for clues about your error.-
Contact RED
If the error cannot be resolved independently or a repair is necessary, please contact us directly via our contact form.
Important note:
Please do not attempt any repairs yourself. Repairs may only be carried out by RED by Lorch or authorised service partners.
Only in this way is safety guaranteed and your warranty maintained.