Do you have questions or need support regarding your RED welding machine? We offer you various contact options – depending on your concern. This guide helps you find the quickest way.
Questions about spare parts, technical details or operation
Our Knowledge Base contains numerous pieces of information about welding processes, device functions and operation. Feel free to check there – you might find the right answer immediately.
You are looking for a Dealer
Please check Find a Retailer to find a competent contact person near you.
Warranty
If you have recently purchased your RED device, you can register it for a warranty. Please use the registration form for this.
Contact form
The easiest way to reach us is via the contact form.
Select your concern
Describe your question as precisely as possible
Feel free to add the serial number, pictures or further information
This way we can process your concern quickly and accurately.
Contact by email
You can also reach us by email
Questions about application, service, spare parts, warranty and help with problems: service@redbylorch.com
Questions about dealers, purchase advice and other topics: info@redbylorch.com
Note:
We recommend primarily using the contact form. This ensures that your concern reaches the right contact person directly and that we can assist you promptly.